FAQ: Name Place Animal Thing
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What is Kickstarter?

Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that’s you!) can support the creator by pre-ordering the product at a discounted price.

Last updated: April 14, 2021 21:43

What does it mean to back a project (pledge)?

When you back a project, you’re pre-ordering the product. That means you’ll get it once it’s produced. Besides getting the product itself, you’re also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback.

Last updated: April 14, 2021 21:43

How do I pledge?

In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.

Last updated: April 14, 2021 21:43

When is my money collected?

Your money will be collected only after the project ends on 14th May, 2021. If the project is cancelled for any reason, you won’t be charged.

Last updated: April 14, 2021 21:43

What payment methods can I use?

You can use any debit or credit card associated with Visa, Mastercard or American Express, as well as Discover and JCB cards. Kickstarter does not accept payments with PayPal.

Last updated: April 14, 2021 21:43

When will I get my pre-order?

The game Name Place Animal Thing are set to ship in October 2021. Depending on your location, you’ll get them sometime between October/November 2021. Please note that this is an estimate, as you’re pre-ordering the product and production delays could arise.

Last updated: April 14, 2021 21:43

Why you'll love Name Place Animal Thing?

  • Its a perfect fit for family game nights
  • Small and compact which makes it easy to carry
  • For now we are only on Kickstarter and the game will be exclusive for backers till 2021
  • Our expected retail price is $26, which makes it a great deal to back here!
Last updated: April 14, 2021 21:43

Why MindInbox?

We are a team of 7 individuals who have done successful individual projects in the past. Each of us brings in a specific talent which is necessary to make sure of a smooth and easy process from funding to delivery!

Last updated: April 14, 2021 21:43

Where do you ship?

We are currently accepting orders only from United States of America, Canada, United Kingdom, European Union, South Africa, India, Sri Lanka, Singapore, Thailand, Japan, Australia and New Zealand. If you want to place an order from any other location which is not mentioned here, kindly get in touch.

Last updated: April 14, 2021 21:43

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Lock Order Date: July 2021

Current Estimated Shipping Date: November 2021

We expect to have all our orders shipped before 30th November 2021. Our shipping will start in September 2021. If there are any delays due to the ongoing pandemic, we will update you about the same on Kickstarter.

Last Updated At: 05/19/21
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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